Frequently Asked Questions

Being a member with us will enable you to find the perfect restaurant for that special occasion and enjoy exclusive privileges. Restaurants participating in the program are well known and top-notch, some of them have stars. We provide you with the most recommended prix-fixe menu from a restaurant menu.

Yes, you can expect the highest hospitality. From the restaurant's point of view, our members are likely to become repeat customers. The cost of the meal for one person is considered as the advertising cost. Participating restaurants provide complimentary meals and will do their best to keep customers satisfied and wanting to visit time and time again.

You can use the service once in six months at each of participating restaurants. After six months, we reset the service, and you can use all the featured restaurants again.

Period of Use
A period...From the 1st of April to the 30th of September of each year
B period...From the 1st of October to the 31st of March of each year

*You are limited to one complimentary meal per restaurant every six months (during A or B periods).
*Restaurants information updated semi-annually.

Please check the following:

• Check your spam or junk mail folder.
• If you are using domain-specific reception, please add @syotaibiyori.com to your list of approved domains.

Possible reasons for seeing the session expired message:

1. If your browser's cookies are disabled or blocked, or if your computer's clock is way off, your session may have timed out. Please check your settings.

2. Do you change your IP address frequently?
If you change your IP address frequently, it may be judged as unauthorized access and blocked.

3. Is your browser's user agent changing frequently?
Depending on the browser, the user agent may change without permission, so your access will be recognized as unauthorized access.

If possible, please try logging in on a different computer.

Reservations made less than 2 days in advance will not be accepted. Please submit your reservation request at least 3 business days before the desired date of use (excluding year-end and New Year holidays).We apologize for any inconvenience this may cause and appreciate your understanding.

Your reservation was confirmed for the prix-fixe menu specified in the reservation confirmation email.

We accept reservations approximately one month in advance. However, for some restaurants, we accept reservations from three months to one week in advance.
*Please check “Reservation start and deadline” on each restaurant's page.

No, we cannot. Our service is not available for reservations made by members directly with the restaurant.
Please make reservations request online via our reservation desk.

The cancellation fee is calculated by subtracting the complimentary course fee from the total received amount, including the course fee, service charge, and taxes at the time of booking, and then applying the cancellation policy. The total amount may vary depending on what is specified on each restaurant's page.