We recommend early reservations, as the participating restaurants in Hawaii are very popular and reservations are hard to come by.
*If you are traveling overseas, please ensure that you can be reached by e-mail or phone.
Regarding the use of restaurants in Hawaii
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Please note that due to time differences and holidays, it may take some time for us to reply to your request. Make your reservation request at least 7-10 business days in advance.
*The reservation desk is open from 10:00 to 19:00.
Closed on Saturdays, Sundays, and public holidays.*Please note that reservation requests, change and cancelation requests, and inquiries sent after 19:00 will be accepted and arranged on the next business day. -
When you make a reservation, please provide us with the name of your hotel or local contact number.
*The restaurant may call your hotel or local contact to reconfirm your reservation.
- On the day of your reservation, please make sure to present your reservation confirmation email to the restaurant staff.
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Prices in Hawaii are exclusive of tax and gratuity.
*Prices are subject to 4.712% sales tax and 15-22% gratuity (service charge).*Unless the gratuity (service charge) is not automatically added to your bill, ensure to add the tip and pay.
- If you are late for over 30 minutes, your reservation will be canceled, and you will be charged a cancellation fee according to each restaurant’s cancelation policy.
- Hawaii criminalizes driving under the influence of alcohol. We recommend that you take a taxi or public transportation. If you take a taxi, please provide a map or address of the restaurant, not just the restaurant’s name verbally.
- Smoking is prohibited in all indoor areas.
*Japanese only.