We recommend early reservations, as the participating restaurants in Hawaii are very popular and reservations are hard to come by.
*There is an ongoing risk that restaurants will be forced to close suddenly due to government recommendations. If you are traveling overseas, please ensure that you can be reached by e-mail or phone.

Regarding the use of restaurants in Hawaii

  • Please note that due to time differences and holidays, it may take some time for us to reply to your request. Make your reservation request at least 7-10 business days in advance.
    *The reservation desk is open from 10:00 to 19:00.
    Closed on Saturdays, Sundays, and public holidays.
    *Please note that reservation requests, change and cancelation requests, and inquiries sent after 19:00 will be accepted and arranged on the next business day.
  • When you make a reservation, please provide us with the name of your hotel or local contact number.
    *The restaurant may call your hotel or local contact to reconfirm your reservation.
  • On the day of your reservation, please make sure to present your reservation confirmation email to the restaurant staff.
  • Prices in Hawaii are exclusive of tax and gratuity.
    *Prices are subject to 4.712% sales tax and 15-22% gratuity (service charge).
    *Unless the gratuity (service charge) is not automatically added to your bill, ensure to add the tip and pay.
  • If you are late for over 30 minutes, your reservation will be canceled, and you will be charged a cancellation fee according to each restaurant’s cancelation policy.
  • Hawaii criminalizes driving under the influence of alcohol. We recommend that you take a taxi or public transportation. If you take a taxi, please provide a map or address of the restaurant, not just the restaurant’s name verbally.
  • Smoking is prohibited in all indoor areas.

*Japanese only.